Raymond James’ Financial Reports and Proxy Material Online

Raymond James Financial shareholders with access to the Internet can benefit from the convenience of viewing shareholder communication, including annual and quarterly reports, as well as proxy material, online through a service provided by Investor Communication Services.

To enroll in this service, go to the ICS website and follow the instructions. Once you go to the ICS website you will be leaving the Raymond James website. The service you are requesting is provided exclusively by Broadridge, a company that is not affiliated with Raymond James. Broadridge assumes full responsibility for delivering that service and safeguarding any private information you provide.

If you choose to access this information online, ICS will notify you by e-mail when these communications become available on the Internet. Printed copies of these communications may still be requested through your financial advisor. Documents that are not available on the Internet will continue to be sent to you by mail.

Remember, you will be receiving notification via e-mail that new material is available on the site. Therefore, if you change your e-mail address, please be sure to notify Broadridge immediately.

Comments and questions: clientservices@investordelivery.com

Terms and conditions.

Description of service

By enrolling in this electronic delivery service, you agree to receive announcements by e-mail about Raymond James Financial shareholder communication from Broadridge. Those materials are made available electronically by Raymond James Financial. Quarterly and annual reports, as well as proxy statements, are examples of shareholder communication that may be made available electronically. The announcements will include the Internet address (URL) where the materials can be found. Materials referenced within the e-mail announcement may be viewed electronically via the Internet and printed with a local printer. If the materials are not made available electronically, you will receive the standard printed materials and no announcement will be made by e-mail.

Your enrollment will be effective for all Raymond James Financial holdings in the specified account on an ongoing basis unless you change or cancel your enrollment.

If you have a security position in Raymond James Financial as of the record date for a particular shareholder distribution and the materials to be distributed are made available electronically, you will receive an e-mail announcement. The content of the information provided for electronic delivery is the responsibility of Raymond James Financial. If your securities are held by a financial institution, the broker/dealer that holds your security is not responsible for content of electronic shareholder material.

Failure of e-mail address

If, during a distribution, your e-mail address proves to be invalid, your enrollment in this electronic delivery service will be cancelled and you will receive a hard copy notification of the announcement. This notification will provide the URL to the electronic material and will contain instructions to visit www.investordelivery.com to re-enroll.

Option to receive hard copy

If, after enrollment in this electronic delivery service, you would like to receive a printed set of shareowner material for a particular report, in addition to your e-mail notification, you may request hard copy delivery from your broker/dealer or directly from Raymond James Financial. The broker/dealer or Raymond James Financial may, at its discretion, impose a fee to receive the printed materials in addition to the electronic materials.

To update your information or cancel enrollment

By visiting www.investordelivery.com and entering your unique enrollment number, you may update your contact information, such as e-mail address or personal identification number (PIN), or you may cancel your participation in electronic delivery by selecting the cancellation options.

Hardware and software required to use the service

Enrollment in this electronic delivery service requires that you have a personal computer with appropriate browser software, such as Microsoft Internet Explorer, Firefox, Safari or the equivalent, and e-mail access as well as communication access to the Internet. This access may incur charges from Internet service providers and local telephone companies. The broker/dealer, issuing corporation or mutual fund will not be responsible for the costs associated with electronic access; these costs are the responsibility of the shareowner. Should you wish to print materials that have been delivered electronically, you must have a printer as well. Some issuers electronically publish their materials in Portable Document Format (PDF). In order to view PDF-formatted documents, you must have Adobe Acrobat Reader software. This reader is available for download, free of charge, from www.adobe.com.