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Press Release
January 10, 2008 RAYMOND JAMES ANNOUNCES St. Petersburg, Fla. – Thom Tremaine, Raymond James’ executive vice president of operations and administration, recently announced that Trudy Bixby will become senior vice president, Customer Operations. Her responsibilities will include all client-facing functions within the middle office area of operations which consists of nine departments and 260 associates. A graduate of Tufts University with a bachelor’s degree in biology and psychology, Bixby earned an MBA at the University of South Florida. She joined Raymond James in 1991 and has held a variety of positions in the operations area including management roles in risk management and portfolio reporting, customer accounts and business process improvement. In her most recent role, she was responsible for all of securities operations. Taking her place as senior vice president of operations will be Denise Ganster Samson. As head of securities operations, Samson will be responsible for managing 14 departments and 160 associates who provide back office support functions. A St. Petersburg native, Samson joined Raymond James 23 years ago. She has worked in a variety of roles and departments, and for the last six years was vice president of operations, mutual funds where she was responsible for overseeing mutual fund processing, reconciliation, product maintenance and support systems areas. “It gives me great pleasure to recognize both Trudy and Denise for their exceptional performance and hard work over the years,” said Tremaine on making the announcement. “As she takes on the leadership role of Raymond James’ middle office functions, Trudy will continue her sponsorship of the NCS Corporate Actions project through to implementation – an area where her leadership and systems expertise have been ably demonstrated.” “Denise also has consistently shown her ability to lead and affect change in process management, client services, operations training and many other administrative areas, so we know the transition from Trudy to Denise will be seamless.” About Raymond James Financial – 30 – For more information, contact Anthea Penrose at 727-567-2824 Please visit the Raymond James Press Center at raymondjames.com/media. |
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